xceptional level of care

Not the cheapest. Worth the difference.

Discover what it means to keep funeral care personal, local and close to home.

Your loved one. Your local community. Our Personal Service.

Local funeral homes

We have nine funeral homes across Wirral and Cheshire and we pride ourselves on keeping your loved one in our care at all times, close to home.

Personal Service

You will have a dedicated and local funeral director or arranger as your point of contact throughout the funeral arranging process

Family heritage

We are a fifth generation family business, making us the largest and longest established in the area.

24 hour support

Our phone lines are 24 hours, meaning we are here for you at all times. You will always be able to speak to one of our funeral directors, at any time, day or night.

When you lose someone you love, choosing a funeral director is one of the important decisions you will need to make.

At Charles Stephens, we believe exceptional funeral care means more than arranging a funeral. It means knowing who is looking after your loved one, having a familiar team to turn to and feeling confident that every detail is being handled with compassion, dignity and respect.

As a fourth-generation family-owned funeral director, we have been serving families across Wirral and Cheshire since 1896. We remain committed to the values on which our business was built: personal service, local knowledge and care that goes above and beyond.

Always keeping loved ones close to home

Find your nearest branch

I have always believed that choosing a funeral director should be about so much more than arranging a funeral. It is about trust, peace of mind and knowing that someone you love is being cared for with the dignity, respect and compassion they deserve.

I feel incredibly proud of our history, our reputation and the families we have had the privilege of supporting for generations. As a local, family-owned business, we all understand the importance of being there for our community and providing the reassurance that comes from knowing who is looking after your loved one and where they are being cared for.

I am also proud of what we offer at Charles Stephens, from our modern, well-appointed funeral homes across Wirral and Cheshire to our immaculate fleet of funeral vehicles. We continually invest in our facilities and services because I believe families deserve the very best experience, as well as genuine value for money.

It is our team that makes the biggest difference. It is the time all of us take to listen, the care we give to every detail and the commitment to doing things properly. These are the things that matter most to me and the standards I want every family to experience when they choose us.

Above all, I want families to look back on their experience with us, knowing they made the right choice, that their loved one was treated as one of our own and that we did everything we could to make a difficult time just that little bit easier.

Gemma

Owner, Charles Stephens Funeral Directors