A simple, no fuss alternative to an attended funeral. We pride ourselves on providing local, dignified and personal direct cremation funerals.

We are here to help and guide you along the way. Please read through our step by step guide which will assist you on the next steps.

We offer a wide range of services such as:

  • Service sheets
  • Keepsakes
  • Coffins & caskets
  • Flowers

We offer funeral plans, provided by Ecclastical Planning Services.

Welcome to Charles Stephens Funeral Directors
Serving Wirral & Cheshire for over 125 years

Independent funeral
directors with branches
throughout Wirral and
Cheshire. Providing funeral
guidance, every step
of the way.

Based on the Wirral peninsula, Charles Stephens Funeral Directors has been serving the local population for more than a century, providing personalised funeral arrangements to aptly commemorate the loved ones that are no longer with us. Established in 1896, our family owned business possess a wealth of experience in supporting families through this difficult and emotional time. Working closely with our clients we are able to hear and act upon their considerations, ensuring that the day fulfils their personal requirements.

For more information or to arrange an appointment either in branch or in your own home, please complete the form below. Alternatively, please call us on 0151-645-4396.

About

Services

We provide the exceptional service we’d want to experience ourselves!

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Contact

To arrange an appointment at one of our branches, or in your own home, please contact us today.

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Masonry

The tribute of a lasting memorial is so important, which is why we are here to help you choose a memorial suitable for you, your loved one and the life you shared.

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Pre-Paid

We offer funeral plans, provided by Ecclesiastical Planning Services.

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About
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About

What people say about us

Charles Stephens Funeral Directors (Head Office)
Excellent
5.0
Based on 53 reviews
review us on
If you are fortunate to have Anna from Charles Stephen's Bromborough - I can guarantee your final Goodbye to your loved one - will go smoothly and be as perfect as a day you could want. We said Goodbye to our lovely mum and genuinely when you are in a daze and upset losing a loved one, Anna was so gentle and kind in guiding us through what we needed to be aware of and suggested other ideas we hadn't even considered. The pall bearers - were amazing and should not be overlooked for the respect and support they gave us on the day - a day when you feel you are in the hands of other people who provided excellent wrap around support to us as a family. It was my mums decision to prepare her own funeral arrangements and use Charles Stephens and I am so glad she did. They were outstanding and as a family we really couldn't have asked for anything more.
Amazing service, great communication, very professional! In behalf of the family we thank you for everything! Keep doing what you do because you doing great!
We cannot thank you all enough for the care and professionalism shown when we lost my beloved nan/mum.You made everything as easy as possible for us and gave us upmost respect for our wishesThankyou
Anna provided a very helpful and professional service .
We couldn't have asked for any more. I admit we (thankfully) have nothing to compare their service to, this was a complete unknown to us, but I would highly recommend Charles Stephens. Anna showed kindness, empathy & understanding throughout the whole process, always there for any questions we had and just to chat with when we went to visit Anne. Phil and his team, on the day of the funeral, were fantastic. Everything was calm, we were consulted about and advised of everything that was happening or going to happen during the morning of the funeral and we really can't thank you enough. You all made an awful time that bit better to deal with. Thank you.
Outstanding Service from Charles Stephens Funeral DirectorsWe would like to express our heartfelt gratitude to Charles Stephens Funeral Directors for their exceptional care, professionalism, and attention to detail in arranging our mother’s funeral and cremation on December 20, 2025, at Landican.From the very first meeting, the team demonstrated compassion, sensitivity, and dedication to ensuring every aspect of the arrangements was handled flawlessly. They listened carefully to our wishes, guided us through each step, and offered thoughtful suggestions to ensure the day reflected our mother’s life and the love we all felt for her.On the day itself, everything ran seamlessly. Many people traveled from far and wide to pay their respects, and thanks to Charles Stephens' meticulous planning and coordination, everyone felt welcome and cared for. The service was beautiful and dignified, and every detail, from the floral arrangements to the order of service, was perfect.We truly felt supported during this difficult time, and their team went above and beyond to make a challenging experience as smooth as possible. We cannot thank them enough for their compassion and professionalism.If you are looking for a funeral director that genuinely cares and delivers an impeccable service, we highly recommend Charles Stephens.
Like a warm blanket during a bewildering experienceAll staff kind and understanding guiding me and my family throughout the process
Sadly we have had to use Charles Stephens 3 times in the past 2 years due to family bereavements.Richard Brady is an excellent Funeral Director and attends to all of your needs.The communication is excellent and we were kept updated all of the timeThe bearers were immaculate as were the LimousinesAll 3 services were excellentI would not hesitate to recommend Richard and his team
Thanks for looking after me and my mum at this sad time love Paulette and Paul and my mum x
Highly professional and compassionate service, well organised and efficient. Central to a seamless service for Mum. Thank you Mark, Pippa, Gavin, Tom and the team.
The loss of a loved one is something that can not be described..The team at Charles Stephens surrounded the family with love, care and support. Richard Brady was with us every step of the way.He was reassuring, professional and ensured that all our wishes were made possible. Thank you for all you did for us and our Mum on her final journey.
Mark and the team at Charles Stephens provided a very professional but caring service after the death of our Mum.Their communication and attention to detail was fantastic. I would recommend Charles Stephens of Neston.
Perfect service!! I am absolutely satisfied with my husband's send off. Special thanks to Tom Harrahill and all at Charles Stephens Funeral Directors. Many thanks
Very professional polite and respectful. Would not hesitate in recommending this knowledgeable and caring company.
Charles Stephens did a wonderful job of managing my father's funeral. Their staff were extremely kind, courteous and helpful at all times. They were able to guide us through all the steps and selected an extremely capable celebrant for what could have been a difficult service. I cannot recommend Charles Stephens highly enough. 11 out of 10.
So very grateful to Rachel and the team at Charles Stephens. They really looked after us and made everything as easy as it can be at this difficult time. Can't recommend them enough.
The kindness, support and advice that we received was second to none. Everything went without glitch and happened smoothly. As a family we would more than recommend Charles Stephens.
Well where do I start I couldn’t recommend Charles Stephen’s enough especially Tom, phill and Yvonne there literally isn’t enough words on this planet to explain how much they have gone above and beyond for me, my family, and my mum they took really good care of her and absolutely smashed her send off it was absolutely unbelievable and the price for what we had for her was very reasonable and they really do talk to you and guide you through everything. I Have to give an extra shout out for Tom as he has been unbelievably amazing and did her so proud through the run up and on the day we laid her to rest and even gave me a little something at the end and they also added keepsakes when I picked her up too I honestly can’t recommend them enough they will definitely be seeing me again just hopefully not anytime soon!!! X
AMAZING !!!I cant rate Charles Stephens funeral directors enough !! They helped us so much and are so polite and courteous.We had a special request and they helped us achieve this, they sorted it all out for us , so we had no stress .I highly recommend them , the drivers of the cars are also so helpful and very professionalThank you thank you thank you !!!!
Charles Stephens from the outset of my contacting them were professional, courteous and prompt to respond at every turn. I have to name Diane who was consistently patient, gentle and such a great communicator. Special to nod to for Tom who coordinated the funeral with gentle calm and grace having called me the day earlier to introduce himself. I cannot recommend Charles Stephens highly enough.
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Let us work with you to create the perfect tribute

Our experience and skills enable us to create a bespoke occasion for you to say your final farewell.

We are an Appointed Representative of Ecclesiastical Planning Services Limited Reg. No. 2644860, registered in England at Benefact House, 2000 Pioneer Avenue, Gloucester Business Park, Brockworth, Gloucester, GL3 4AW, UK, which is authorised and regulated by the Financial Conduct Authority. Firm Reference Number 958152. The Financial Conduct Authority regulates pre-paid funeral plans only.