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Code of Practice

Charles Stephens Henry Norman Funeral Directors

At Charles Stephens Henry Norman Funeral Directors, Wirral, our aim is to ensure that you have the minimum of worry and inconvenience at a time of bereavement. We are keen to offer advice and support wherever necessary to help with your funeral arrangements.

Our five funeral homes, situated across Wirral, are specifically designed to cater for all your needs with comfort, dignity and respect. Each and every member of our team is trained to the highest level and we support the attainment of relevant professional qualifications at all levels.

This information has been prepared to give helpful guidance on the various matters facing Wirral families who have to arrange a funeral and to introduce ourselves and outline the additional funeral services we provide.

It is not possible to cover every aspect in these pages, however please do not hesitate to contact us directly for any immediate help or attention you may require.

When called upon to undertake a funeral it is our policy as Charles Stephens, to take complete responsibility for all the details involved.